Shipping Policy
To understand the shipment methods CBS uses, please bear in mind certain
principles when you place your order.
We dispatch your merchandise in 7-10 days from the
date you place an order on our website.
From the time your order is dispatched from our Order Processing Center,
it takes between 2 – 7 working days to reach you.
Delivery Area
For Delivery in
India:
Consortium Gifts delivers to most locations within India.
For Delivery
Overseas:
Consortium Gifts delivers to most countries outside India.
Delivery methods
CBS dispatches all parcels using a courier chosen according to your
order or the type of products sold on companybrandstore.com to offer you a fast
and reliable delivery service. With this service, your parcel is delivered
within 2 – 7 working days of being dispatched.
Delivery charges
The shipping charge is based on the weight of the product. For multiple
products ordered from the same category, the programme adds up the weight of all
the units ordered and charges a single delivery fee.
Thus, a customer who orders three books weighing 200gm, 250gm and
400gm is charged a single delivery fee for a consignment weighing more than
500gm but less than one kg. The customer is not charged for three different
consignments weighing less than 500gm each. Thus the customer will pay a
delivery fee of Rs 85 for ordering the three books as a single order instead of
Rs 142 if he orders them separately.
However, the delivery fee is calculated separately when a customer
orders different products. Thus, if a customer orders a Pearl Set and Shirts he
will pay separate delivery charges for each product. This is because the
products are being sourced and shipped from different cities. The minimum
weight taken into account is 250gms (only for documents) for domestic shipments
and 500gms for international shipments. There is a parcel surcharge applicable
for consignments other than documents irrespective of the weight of the
shipments in case of international deliveries.
Delivery problems
Despite our best efforts and those of our courier, certain issues can
arise before your parcel is delivered. In order to guarantee you a quality
service, CBS promises to do its best to find the causes and resolve the problem
in a timely manner.